How to Spa

All appointments require a credit card to reserve your time.

Day Spa Appointments

• Please provide at least 24 hours’ notice for individual cancellations.
• Groups and holiday appointments require 72 hours’ notice.
• Cancellations made with less than 24 hours’ notice will be charged 100% of the scheduled service cost.

Med Spa Appointments

• Please provide at least 24 hours’ notice
• Cancellations with less than 24 hours’ notice will incur a $100 cancellation fee.

At time of booking please let our reception team know if you have a preferred therapist. When booking an appointment a credit card or gift certificate will be used to hold the appointment. Please see cancellation policy for more information.

Please arrive 15 minutes before your scheduled appointment time. Delayed arrival will limit the time of your service. We maintain a peaceful, quiet environment and ask that you silence your cell phones upon entering our spa and speak with quiet voices throughout the duration of your visit.

If you are using a gift card as payment please bring the certificate in with you at the time of your appointment. Our gift certificates are non-refundable. Packages that have expired will be subbed out at a monetary value and gift certificates with an expired pricing structure will require the user to pay the remaining difference. Our gift certificates can be used for different services, as a monetary value or may be used towards products in our boutique. A gift certificate may also be used to hold an appointment.

• Gift cards cannot be returned for cash, non-transferrable and non-refundable.
• We are not responsible for lost or stolen gift cards.
• Unauthorized resale, modification or trade of gift card is prohibited.
• Purchase, use or acceptance of this gift card constitutes acceptance of these terms.
• Cannot be combined with any other promotional discounts

All sales are final.